Payments With Us: Where a Cost Can Arise
A deposit at FS Casino is credited at the amount sent, and a withdrawal is paid at the amount requested. A cost can arise in a small number of defined places, and we name each of them. A member who knows where they are can avoid all of them.
The Methods Available
We accept Visa and Mastercard, the e-wallets Neteller, Skrill, MiFinity, Piastrix and Jeton, the voucher Flexepin, and the cryptocurrencies Bitcoin and Ethereum. All amounts on this page are stated in euro.
| Group | Deposit | Withdrawal | Processing |
|---|---|---|---|
| Cards | €10 to €100,000 | €10 to €450 per transaction | 2 to 5 business days |
| E-wallets | €5 to €50,000 | By deposit method | Under 24 hours |
| Cryptocurrency | From €20, no upper limit | €20 to €5,000 | Under 24 hours |
Point One: Funds That Were Not Played
We reserve the right to charge a withdrawal fee equal to our own costs where the funds withdrawn have not been put into play. A deposit that is made and then withdrawn without being wagered is the typical case. The simplest way to avoid the fee is to play the deposit at least once, and in practice at least twice, because of the rule that follows.
Point Two: Low Turnover
- Where the turnover is less than twice the deposit, we reserve the right to withhold 20% of the withdrawal.
- A member who deposits €50 and withdraws after wagering €60 is in this position.
- The rule is intended to prevent the casino from being used as a transfer service, and it applies independently of any bonus.
The FS Casino bonus wagering requirements determine when bonus funds become available for withdrawal.
Point Three: Bonus Funds Withdrawn Early
- This is a loss and not a fee, but it is the most costly of the three.
- A withdrawal requested before the wagering requirement of a bonus has been met reduces the bonus and its winnings to zero.
- The deposit itself remains a real balance.
Point Four: Charges Outside Our Cashier
The sender’s bank, wallet provider or cryptocurrency network may apply its own charges, and these are set by those parties. A cryptocurrency transfer in particular is subject to network costs that we do not control. We state this so that a member can compare the received amount with the sent amount and understand any difference.
Timing of Withdrawals
Requests are processed according to amount. A request of up to €300 is processed within two days of the request, and a request of €301 to €1,500 within five days, excluding weekends and public holidays. E-wallets and cryptocurrency usually arrive within 24 hours after approval. A withdrawal above €1,000 requires a copy or photograph of a passport or identity card as part of FS Casino account verification.
We may limit a withdrawal to €5,000 during thirty days where the requested sum, together with the balance and lifetime withdrawals, is at least twenty times larger than the total of the member’s deposits.
Reading the Cashier Before Paying
The cashier shows the limits of each method for the account at the time of the transaction. We recommend that a member read three items before confirming a payment: the minimum and maximum of the method, the processing time stated for a withdrawal, and the name under which the method is registered. These three items answer most of the questions that reach our support team.
A deposit credited with a bonus changes the order of events. The bonus carries its own wagering requirement of 40 times, and a withdrawal made before it is met cancels the bonus and its winnings. A member who intends to withdraw soon after depositing should decline to rely on a bonus for that deposit.
Deposits Made Through a Voucher or Wallet
Flexepin is listed among the methods for deposits, and the e-wallets are available from a minimum of €5. A member who deposits through a wallet should confirm that the wallet account bears the same name as the casino account, since a withdrawal returns to the same wallet and a mismatch stops the payment at that moment.
Support answers a payment question faster when the message names the method, the amount and the date of the request.
The FS Casino mobile version uses the same account, so documents requested for a payment can also be sent through the phone browser.
Four Cases Compared
| Case | What happens | How we apply the rule |
|---|---|---|
| Deposit of €50, withdrawal after bets of €60 | Turnover is below twice the deposit | We may withhold 20% of the withdrawal |
| Deposit of €50, withdrawal after bets of €150 | Turnover exceeds twice the deposit | No withholding applies |
| Deposit of €50, bonus active, withdrawal before wagering | The bonus and its winnings are cancelled | The €50 deposit remains a real balance |
| Deposit by cryptocurrency | The network deducts its own cost | We do not control the network cost |
We apply these cases in the same way to every member. The figures above are examples of the rules and are not a forecast of any result.
A member who is unsure which case applies should write to [email protected] before requesting a withdrawal.
FS Casino FAQ
No fee is charged on funds that have been played. A fee equal to our costs may apply to funds that were not put into play.
Where the turnover is less than twice the deposit.
€10 per transaction, with a maximum of €450 per transaction.
Bitcoin and Ethereum.
Network costs charged outside our cashier may reduce the received amount.
No. Funds are returned by the method used to deposit.
In under 24 hours.
Our support team, by live chat or at [email protected].